Shipments and returns
Things to Note on Shipping:
- Need same-day shipping?Call us toll-free +1(855) 638-8878 for immediate service during business hours. Note: We aim to ship same-day on most in-stock orders placed before 3:00pm Pacific Standard Time, M-F. On busy days or around holidays, this may not always be possible. Contact Us or call for shipping questions.
- Delivery Estimates: The times shown on maps below are estimates only and not guarantees. Weather delays, holidays and changes to carrier route patterns can effect the estimated delivery on shipments.
- Standard Business Day: Note - A standard business day is 8am - 5pm Pacific Standard Time, Monday - Friday. All shipping times (including two-day and three-day) are based on business days; Monday-Friday, excluding holidays. FedEx Home service does deliver on Saturdays. See FedEx Notes below.
- Next Day Service: Next day or overnite service rates are quoted for delivery Monday-Friday only, excluding holidays. Please call our toll free number above for the fastest service.
- For orders over $1,000, we REQUIRE a delivery signature. If your order is $1,000 or more and you do not sign for the package, Exotic Auto Recycling is NOT liable if the package is lost, stolen or damaged.
- Outside the Continental US: Residents of Alaska, Hawaii, Puerto Rico and all US Territories please note - neither standard ground service, nor three-day service are available to your area. Please note that service time guarantees do not apply in your area.
- PO Box or Military Addresses: UPS and FedEx do not deliver to PO Boxes or military adresses (APO, FPO, etc.). Please call our 855-line above to place your order for a shipment to a PO Box via the USPS. (Monday - Friday 8am - 7pm, Pacific Standard Time.)
- Weekend or Holiday Web Orders and Shipment Processing Time: Web orders placed on Saturdays and Sundays, on national holidays, or after 3pm pacific standard time, Monday - Friday will require one additional business day in shipping time.
- FedEx Home & Ground Delivery: FedEx Home service delivers packages Tuesday - Saturday (not on Sunday or Monday) and delivers to residential addresses only. FedEx Ground service delivers Monday - Friday to business addresses only.